Privacy policy

This privacy notice was last updated 14th May 2018 as part of our preparation for GDPR compliance

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses Google Analytics (www.google.co.uk/analytics) and therefore uses cookies. (More details can be found on our Cookies policy.) By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(1) What information do we collect?

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);

(b) information that you provide to us for the purpose of registering with us via form submissions;

(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(d) any other information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

(2) Cookies

You can read more about how we use cookies on our Cookies page.

(3) Using/processing your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) Respond to your request for information or services made via the website;

(e) send you general (non-marketing) commercial communications;

(f) send you email notifications which you have specifically requested;

(g) send you newsletters and other marketing communications relating to our business which we legitimately think will be of interest to you, and you can inform us at any time if you no longer want such marketing communications;

(h) deal with enquiries and complaints made by or about you relating to the website;

(i) verify compliance with the terms and conditions governing the use of the website.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not, without your express consent, provide your personal information to any third parties, except in circumstances as specified in "Disclosures" below.

(4) Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

(5) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

(6) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) computers.

All electronic transactions entered into via the website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password confidential. We will not ask you for your password except in the event that you log in to the website.

(7) Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. The date this policy was last updated is confirmed at the top of the page.

(8) Your rights

You have rights as an individual which you can exercise in relation to the information we hold about you. You can use the form at the foot of the page to perform a variety of actions including:

  • Forget me – We will purge your data from CRM and email systems, with the exception that your email address will remain in the do-not-contact list of our email service.
  • Unsubscribe me – We will add you to the do-not-contact list of our email service.
  • Correct my data – You can tell us of a correction you would like to make.
  • Send me my data – We will send you by return confirmation of the data we hold on file for you if any.

We also provide an easy mechanism to unsubscribe from receiving future marketing emails, in the footer of all such marketing emails.

We may withhold such personal information to the extent permitted by law.

(9) Access to personal information

To make a request for any personal information we may hold, either follow the procedure mentioned above (8), or put the request in writing addressing it to “The Data Controller” at the address provided below. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes by, using the form below or by writing to “The Data Controller” at the address provided below.

(10) Complaints or Queries

OnTap365 tries to meet the highest standards when collecting and using personal information. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of OnTap365’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

If you want to make a complaint about the way we have processed your personal information, you can contact us using the form below or by writing to “The Data Controller” at the address provided below.

(11) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(12) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated. use the form below, option "Correct my data".

(13) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to privacy@ontap365.com or by post to Data Privacy Officer, On Tap Marketing Ltd, Compton Barn, Compton Green, Redmarley, Gloucester, GL19 3JB, UK.

(14) Data controller

The data controller responsible in respect of the information collected on this website is On Tap Marketing Ltd.

Personal data service request

We respect your privacy. For information on how we safeguard and process personal information, please see the privacy notice above.